Over a period time, I have started to dislike the Service Provided by Airasia flights and to be more precise, on the seat allocation.
Though I would like to add, their aircraft are good and the in-flights service has been good.
This issue which I am highlighting is quite frequent, or maybe always. Most of the times, when I try to do an online check-in I almost end up getting an error, if I try and choose the *free* seats. Its only once I have been able to check-in correctly. So, I gave up checking in online for the free seats.
But then when I go to the counter, they will make sure to tell you, that they cant provide us with adjacent seats at all, and if I need I will need to pay. If I tell them to give me the free seats itself, then the next step would be give me discounts on that seat selection fee. That's when we end up going for the paid seats.
The last couple of time, I told them , to give me the *free* seats, they made sure to give me seats far away from each other. Their intention has been regularly to cause you discomfort on that front and make you pay. And at the same time, the folks at the check-in counter will try their best to make sure you pay, even at the cost of the keeping the queue on hold.
The Incident when I would to be specific here is that, I was told that *only* the last row seats are available and there the push back seats are not available. Hence I would need to pay, to get seats which have push back :) Now, isn't this pushing the limit ?
And when I board the flight, I see a lot of empty seats:)
But that's not the case with Indigo or Go Air. Their online check-in system has been very good, and also , even when I have not been able to check-in, they do try to make sure, to give us seats together.
That's when my last preference in the selection of the Airline has been #Air Asia.
Though I would like to add, their aircraft are good and the in-flights service has been good.
This issue which I am highlighting is quite frequent, or maybe always. Most of the times, when I try to do an online check-in I almost end up getting an error, if I try and choose the *free* seats. Its only once I have been able to check-in correctly. So, I gave up checking in online for the free seats.
But then when I go to the counter, they will make sure to tell you, that they cant provide us with adjacent seats at all, and if I need I will need to pay. If I tell them to give me the free seats itself, then the next step would be give me discounts on that seat selection fee. That's when we end up going for the paid seats.
The last couple of time, I told them , to give me the *free* seats, they made sure to give me seats far away from each other. Their intention has been regularly to cause you discomfort on that front and make you pay. And at the same time, the folks at the check-in counter will try their best to make sure you pay, even at the cost of the keeping the queue on hold.
The Incident when I would to be specific here is that, I was told that *only* the last row seats are available and there the push back seats are not available. Hence I would need to pay, to get seats which have push back :) Now, isn't this pushing the limit ?
And when I board the flight, I see a lot of empty seats:)
But that's not the case with Indigo or Go Air. Their online check-in system has been very good, and also , even when I have not been able to check-in, they do try to make sure, to give us seats together.
That's when my last preference in the selection of the Airline has been #Air Asia.
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